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DEALER SUPPORT: 888-709-8066
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DEALER SUPPORT: 888-709-8066
Request a Demo

SMART MARKETING

Take the guesswork out of retention marketing. Turn your consumers into returning customers with our patented Smart Marketing solution.

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By The Numbers

100 Dealer Branded Messages
15 Monthly App Uses Per Customer
20 Service Appointment Rate
70 Net Promoter Score

Benefits

Customer Retention
The Ikon Smart Marketing platform BDC is an extension of your marketing team; focused on building relationships with your customers and maximizing revenue.   
Strengthen Competitive Edge
Our patented Smart Marketing platform takes the guesswork out of retention marketing; providing you with the data to keep your customers connected and engaged.  
Increase Customer Satisfaction
Provide real-time updates and seamless service experiences to significantly increase customer satisfaction and loyalty.  
Enhance Bottom Line
Generate additional revenue through branded marketing campaigns that are personalized to your customers service needs.  

What Our Dealers Are Saying

Damon RousellBellevue Nissan
"Smart Marketing has been a game-changer. We've seen a significant increase in the number of returning customers. The timely campaigns have really boosted our customer engagement."
Niko ArmijoCorwin Ford
"Ikon's automated customer retention solution couldn't be simpler, and their support team is always ready to assist. Since implementing Ikon's system, we've seen a measurable boost in repeat business."
Allen MasengillSouth County Chrysler Jeep Dodge Ram
“Ikon has been a huge plus in a lot of ways. Not only has it increased our sales penetration numbers, but it has also increased the average profit per sale by $300, which is a nice addition to the bottom line. We would absolutely recommend Ikon to any other dealer that's looking for a telematics partner. If they're not, they should be.”
Dorian JimenezClassic Chevrolet
“Ikon, I'll tell you, it's been a saving grace for us because not only is it the solutions that you're signing up for, but also, the customer support and the personnel.”

Request A Demo

Want to see how Ikon's solutions can improve your dealership operations? Book a demo now!
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Frequently Asked Questions

How does Ikon's Smart Marketing help improve customer retention? through personalized marketing campaigns Ikon's Smart Marketing uses automated notifications based on miles driven, sending reminders on your dealership's behalf, which increases customer lifetime value and boosts your ROI.
What specific marketing strategies does Ikon employ to enhance customer retention? Ikon uses direct marketing, outbound call support and service appointment scheduling to engage customers.
What is the benefit of customer retention to me as a dealer?

Customer retention is a strategy to bring back and retain customers who have already bought from you and trusted you. Keeping these customers engaged and happy is much more cost-effective than acquiring new customers every time. We provide you with the tools to stay connected with them. If you keep them satisfied with great service offerings and customer experience, your service bay will see a significant increase in revenue, absorption rate will soar, and your customers can become customers for life.
What does Patented Smart Marketing mean?

Ikon's patented Smart Marketing marketing process is protected by US Patents No. 11,941,664 B2 and 11,521,239 B2. This innovative approach ensures our clients benefit from a cutting-edge, legally protected marketing solution that sets us apart in the industry.